How and where to pay

Direct Debit

The most cost and time effective way to pay is by Direct Debit. Instalments are taken from your bank or building society account on the 1^st of each month. If you already pay by Direct Debit this will be shown on the front of the bill and your payments will continue to be taken from your bank or building society account.

If you wish to pay your council tax by Direct Debit, please contact the Council Tax Section by calling 0345 302 2315. We can now set up a direct debit over the telephone saving you the need to complete a paper mandate. For all other Direct Debit enquiries please contact the council on 01235 520202.

Online

You can pay by visiting our Online Payments page. Please note: if paying by credit card, an automatic surcharge of 1.72% will be added to your transaction total. No surcharge will be applied to debit card payments.

Over the phone

You can make payments using a debit or credit card by calling 01235 520202 during office hours or using our automated line 01235 540374 at any time of the day.  Please note: if paying by credit card, an automatic surcharge of 1.72% will be added to your transaction total. No surcharge will be applied to debit card payments.

Via PayPoint

You can pay your council invoice via PayPoint at any Post Office or retail outlet where you see the PayPoint sign. Please remember to allow five to ten working days for your payment to reach us each month.

By post

Send a cheque made payable to Vale of White Horse District Council to:

Abbey House,
Abingdon,
OX14 3JE.

Please enclose a payment slip and write your council tax account, or council invoice number on the back of the cheque. We do not normally issue receipts for cheque payments received in the post.

Please do not send cash through the post. Post-dated cheques are not acceptable.

At a bank

You can pay your invoice at most banks; however non-account holders may be charged a fee for this service. You must use a payment slip.

• By internet banking
• or standing order

All payments should quote your invoice or account number and the following details:

• Council Tax - Co-operative Bank account number 61110133, Sort Code 08-90-38 and your Council Tax account number
• Business rates - Co-operative Bank account number 61111064, Sort Code 08-90-38 and your business rates account number
• Other council invoices - Co-operative Bank account number 61111051, Sort Code 08-90-38 and your invoice number.

 Contact

Contact the finance team if you are experiencing any technical problems with the payment line or the online payments system.

For problems paying the amount due please contact the relevant department.  Contact details should be shown on the invoice.