Online payments

Useful information about the payment process

The council's secure online payment system is available 24 hours a day.

You'll be taken to a secure website, where you'll be asked for your credit or debit card details. To make sure it goes smoothly, the system checks your account details before your payment is completed.

Please note: if paying by credit card, an automatic surcharge of 1.72% will be added to your transaction total. No surcharge will be applied to debit card payments.

Reference number you will need to make your payment (this will change depending on what you are paying).

You can pay the following council services online

Click here to pay your council tax – IMPORTANT: your reference number is the nine digit reference as displayed on your council tax bill

Click here to pay business rates - IMPORTANT: your reference number is the eight digit reference as displayed on your business rates bill

Click here to pay parking fines - IMPORTANT: your reference number is the ten character reference starting EC on your parking fine

Click here to pay planning applications IMPORTANT: your reference is either the Planning Portal Reference (e.g. PP-123456) or the Planning Application Reference (e.g. P16/V1234/HH).

Housing Benefit Overpayments - IMPORTANT: your reference number is the eight digit reference beginning with a 3 as displayed on your housing benefit overpayment invoice

Temporary rents and hostel accommodation - IMPORTANT: your reference number is the nine digit reference beginning with a 0

Council invoices - IMPORTANT: your reference number is the six or eight digit number on your invoice 

Please note: The payments system is not compatible with older web browsers that use SSLv2 or lower encryption.  If your web browser is using SSLv2 or lower please upgrade your browser to a new version.

Last reviewed: 15 - 11 - 2016

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