Taxi licences


Click here for the latest on any changes to our licensing service due to COVID-19 and to find the link to our online application portal

NB we are unable to accept any new hackney carriage/private hire driver applications at this time.


You can find our Joint Taxi Licensing Policy here (795.1 KB) PDF


Our latest Taxi Newsletter can be found here This link will take you to an external website...


We license both hackney carriages and private hire vehicles. There is a difference in the way they are operated and licensed.

Hackney carriages

  • can be hired on the street or at taxi ranks
  • do not need to be pre-booked over the phone, although this is possible
  • display a roof sign that contains the word 'Taxi'
  • display a GREEN licence plate with the Vale of White Horse District Council logo on the rear bumper with full details of the vehicle
  • the council sets the maximum tariffs for hackney carriages which must be displayed in the vehicle and the vehicle must have a taximeter set to this tariff

Private hire vehicles (sometimes referred to as 'minicabs')

  • MUST be pre-booked through a licensed private hire operator before they can be used
  • are not permitted to have a roof sign
  • display a RED licence plate with the Vale of White Horse District Council logo on the rear bumper with full details of the vehicle

Information for applicants

For information about the different types of licences, including details of how to apply for them, please see the following pages:

For details about taxi ranks and charges in the Vale of White Horse district, please see these pages:

Complaints

If you wish to complain about a licensed driver, vehicle or operator, please send us details with the driver name and badge number (the driver must wear his badge at all times in a licensed vehicle) and the vehicle licence number, which can be found on the plate at the back of the car. We will investigate your complaint and update you directly in respect of any action taken. We cannot accept anonymous complaints, and you may be required to give evidence to a licensing panel or the magistrates' court in some circumstances.

Last reviewed: 04 - 05 - 2020

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