What to do in an emergency

If you are involved in any emergency it is important to:

  • Make sure 999 has been called if people are injured or if there is a threat to life
  • Not put yourself or others in danger
  • Follow the advice of the emergency services
  • Try to remain calm and think before acting and try to reassure others
  • Check for injuries - remember to attend to yourself before attempting to help others

If you are at home and an emergency happens, try to gather together:

  • A list of useful phone numbers, such as your doctor's and close relatives', together with insurance agents and insurance policy numbers
  • Home and car keys
  • Toiletries, sanitary supplies and any regularly prescribed medication
  • A battery radio, with spare batteries
  • A torch with spare batteries, candles and matches
  • A First Aid kit
  • Your mobile phone
  • Cash and credit cards
  • Spare clothes and blankets

Also, it is always useful to have:

  • Bottled water, ready-to-eat food (e.g. tinned food) and a bottle/tin opener, in case you have to remain in your home for several days.

In certain very unlikely situations, you may be asked to leave your home by the emergency services. If this happens, please follow their instructions, and leave as quickly and calmly as possible. If you have time:

  • Turn off electricity, gas and water supplies, unplug appliances and lock all doors and windows
  • Take with you the items listed above
  • If you leave by car, take bottled water and blankets, and tune in to local radio for emergency advice and instructions
  • When you are told that it is safe to return home, open windows to provide fresh air before reconnecting gas, electricity and water supplies.

In certain very unlikely situations, you may be asked to leave your home by the emergency services. If this happens, please follow their instructions and leave as quickly and calmly as possible. And, if you have time:

  • Turn off electricity, gas and water supplies, unplug appliances and lock all doors and windows
  • Take with you the items listed above
  • If you leave by car, take bottled water and blankets, and tune in to local radio for emergency advice and instructions
  • When you are told that it is safe to return home, open windows to provide fresh air before reconnecting gas, electricity and water supplies.

Last reviewed: 01 - 06 - 2016

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