Difficulty paying council tax
If you have difficulty paying your council tax, for any reason including Covid-19, please contact us straight away to discuss alternative payment arrangements, or complete our on-line payment arrangement request form.
You may be entitled to a reduction in your council tax and the amount you have to pay:
- if you have a low income, you may be entitled to council tax reduction – check our benefits calculator to see if you qualify and for details of how to apply
- you can also check if you qualify for any discounts and exemptions.
You can upload supporting documents related to your council tax by via this online form.
Please see our information to find out what happens if you don’t pay your council tax.
Discretionary Discount Under Section 13A of the Local Government Finance Act 1992
Section 13A of the Local Government Finance Act 1992 (as amended by Section 76 of the Local Government Act 2003), provides the council with the discretion to reduce liability for council tax in relation to individual and/or classes of cases that it may determine and where national exemptions and discounts cannot be applied, by granting a discretionary discount.
For more information please see the guidance notes and the application form.
Contact us - Council tax
0345 302 2315
(Text phone users add 18001 before dialing)
Vale of White Horse District Council
PO Box 882
Erith
DA8 1UN
