Connect Cashless - the new way to pay by mobile in our car parks

You can now use Connect Cashless to pay to park by phone. This has replaced the RingGo service which has been in place in car parks across the Vale since 2014.

How to access Connect Cashless:

  • download the Connect Cashless App, or
  • register for the service via a quick phone call so you can provide payment details - every time you then visit one of our car parks you’ll just need to make a quick phone call or send a single text to pay for your parking (see below). 

There’s more information at  

Please note, if you previously registered for RingGo you will need to register for Connect Cashless if you wish to continue paying by phone.

Accessing Connect Cashless by phone call or text:

Step one:

Once you’ve parked, check the signs next to the pay and display machine for the new location code for this car park. Then call 0345 434 8008 (within ten minutes) - tell us how long you want to park for and have your debit or credit card ready. 

Step two:

We’ll send you a text – reply to it with your car’s registration number. 

Step three:

We’ll send you a text to confirm that you’ve paid to park. 

Please note, there is a convenience charge to use this service, plus any costs that your mobile provider charges - for more details please see costs and charges

Next time you park you’ll be able to pay with a single call or text - to find out how, or for more information about the service - visit the Connect Cashless website.

Here are the location codes you’ll need when you visit one of our car parks:


Abbey Close Car Park 1400
Audlett Drive Car Park 1401
Cattlemarket Car Park 1402
Charter Car Park, Level 1 1408
Charter Car Park, Levels 3 and 4 1409
Charter Car Park, Levels 5 to 9 1410
Civic Car Park 1403
Hales Meadow Car Park 1404
Rye Farm Car Park 1405
Rye Farm Coach & Lorry Park 1406
West St. Helen Street 1407


Gloucester Street Car Park 1411
Southampton Street Car Park 1412


Limborough Road Car Park 1413
Mill Street Undercroft Car Park 1414
Portway Car Park 1415

Last reviewed: 03 - 11 - 2016

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