Vale of White Horse District Council
Abbey House, Abbey Close,
Abingdon, OX14 3JE
Email: comments@whitehorsedc.gov.uk
Telephone: 01235 520202

Vale of White Horse District Council

How to get in touch

There are a number of ways in which you can get in touch with us:

By writing to us

You can write to us at our address:

Vale of White Horse District Council,
Abbey Close,
Abingdon,
OX14 3JE

By email

• Email us

By phone

Call 01235 520202 during working hours (8.45am - 5.15pm on Monday and 8.45am - 5pm Tuesday to Friday). In case of emergencies outside working hours call 01235 524886.

By text phone (via text relay)

Dial 18001 01235 520202 for our main switchboard or 18001 followed by the full telephone number for the relevant officer/team if you have the direct number. An operator will join the call and assist by using a textphone to talk to you and then speaking on your behalf to the person who takes the voice call at the phone number you dialled. For more information about text relay please see www.textrelay.org.

By visiting one of our offices

The Council has an office in Abingdon. For details of where this office is please see Finding our offices.

The Abingdon Local Services Point (LSP) is open from 8.45am - 5.15pm on Monday and from 8.45am - 5pm Tuesday to Friday.

For more information about the LSP, and how our trained staff can help deal with your inquiries, please see our pages on Local Services Points.

How to make a comment, complaint or suggestion

The Council is always keen to receive comments, complaints and suggestions about the services we provide. Feedback from the public - whether good or bad - is an important way in which we can find out how we are doing, and how we can do it better. Please let us know what you think using our online Comments, complaints and suggestions form. This page also gives more details about how your comment, complaint or suggestion will be dealt with.