I've lost my dog

Found a stray? Click here

Reporting a lost dog

If you have lost your dog you can also report it to us:

We will require the following information in order to attempt to reunite you with your lost dog

  • your name, address & a contact telephone number
  • a full description of the dog including details of any collar or tag.
  • chip number 
  • the location and time that you lost the dog

There are also several online websites where you can register your loss, such as DogLost.co.uk

Claiming your lost dog

  • If we have your dog, we will charge you for a reclaiming fee and any kennel costs incurred, before we can release your dog.
  • If your dog needed treatment from a vet, we will charge you these costs as well.
  • If the dog is not paid for and claimed before 4pm on a Friday, you will be charged for the weekend's kennelling costs.
  • You will be expected to collect your dog from the kennels.
  • We will give you a release number you will need to quote at the kennels before they will release your dog. 
  • Our kennels are open for collections from Monday to Friday between 9am-midday and 1pm-4.30pm.

You can pay release fees using a debit or credit card by contacting Environmental Health during the council offices opening hours (Monday-Thursday 8.30am-5pm and Friday 8.30am-4.30pm).

Fees & charges

Reclaiming fee for dogs found during office hours (includes £25 Statutory Fee)       £144.00
Reclaiming fee for dogs found outside office hours (includes £25 Statutory Fee)       £167.00
Kennelling charges (per day)       £20.00

Please note, even if your dog has been chipped or is wearing a tag, it will be taken to our kennels and you will be required to pay the charges detailed above.  We will attempt to contact owners as soon as possible after the dog has arrived at the kennels; however the dog will not be released until the fees have been paid to the council.

Collar and tag on your dog

Every dog must wear a collar with the name and address of the owner, either on the collar or an attached plate/badge whilst in a public place. This applies even if the dog is on a lead and it is microchipped.

The purpose of the law is to ensure that the owner of a stray dog can be quickly identified and contacted. This allows members of the public who find stray dogs return them to the owners without the need to involve the council. If your dog is picked up by the council, you will have to pay a the associated collection and kenneling costs.

Your dog tag must include:

  • The name of the owner
  • The full address of the owner. Abbreviated versions of your address e.g. a house number and postcode are not acceptable. (Ask yourself do you know the postcode of all the streets in your local area?)

We strongly recommend you include:

  • your preferred telephone number (this allows the finder to quickly and easily contact you and return your dog)

Microchipping your dog

It is compulsory for all dog owners to have their dog microchipped and to keep the details up to date. All dogs must be microchipped by the time they are 8 weeks old.  If your dog is not microchipped, you can be liable for a fine of up to £500.

For more information on this legislation and about microchipping visit GOV.UK.

Last reviewed: 15 - 05 - 2020

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