
Your bins
Update for August 2022
Very high temperatures may slow our waste collection crews down and on particularly hot days they might be unable to complete their rounds
What to do
If all the bins you street or area are not emptied on your usual day please leave your bins out for two days after your scheduled collection day (including the weekend) and we’ll aim to catch up. If that is not possible, please bring the bins back in and we’ll empty them next time they’re due.
August bank holiday collections
Please remember we empty the bins a day later than usual after a bank holiday.

Normal service information
You can download the waste collection calendar from our webpage here.
Note – waste collections normally start at 6am.
Get your waste collection dates on your smartphone by downloading our BINZONE app on Android or iPhone/iPad – just search “binzone” in your appstore today!
- We collect your food waste every week in the green food bin.
- We collect recycling and non-recyclables fortnightly – recycling from your green wheelie bin one week, non-recyclables from your black wheelie bin the next.
- We also collect garden waste. This is an paid-for optional service. It is usually collected in the same week as your recycling unless we advise otherwise.
If you are a sacks customer, you can find your calendar on the dedicated sack customer webpage.
Contact us - Biffa
03000 610610
(Text phone users add 18001 before dialing)
c/o Vale of White Horse District Council
135 Eastern Avenue
Milton Park
Milton
OX14 4SB