Contact us
Opening hours
Monday to Thursday, 8.30am – 5pm and Friday 8.30am – 4pm.
Council offices
Vale of White Horse District Council
Abbey House
Abbey Close
Abingdon
OX14 3JE
Tel: 01235 422422
Have you used Artificial Intelligence (AI) to prepare or assist with a submission to the Council? If yes, please read our AI submission page.
Out of Hours Contact Details
The council’s emergency helpline on 01235 422420 is available after office hours to assist with a homeless issue, to report a dangerous structure, flooding, a dead animal on the highway. We can also collect stray dogs out of hours.
If you want to get in touch with a particular person or department then please go to our who we are page
If you have queries about any of the following – please click on the quick links to take you straight to those pages for more answers
- Abandoned vehicles
- Air Quality
- Anti-social behaviour
- Benefit fraud
- Bonfires and smoke
- Change in circumstances – have you moved house?
- Data Protection
- Dead animals
- Dangerous Structures
- Dog fouling
- Flooded road (we don’t deal with this but Oxfordshire County Council can help)
- Fly posting
- Fly-tipping
- Food/hygiene concerns
- Freedom of Information requests
- Graffiti
- Health and safety concerns (alternatively you could contact the Health and Safety Executive website direct)
- Licensing concerns
- Litter
- Litter bins – full
- Missed bin collections
- Needles and sharp objects
- Noise and nuisance
- Pavements – dangerous or obstructed (we don’t deal with this but Oxfordshire County Council can help)
- Pests
- Planning
- Potholes (we don’t deal with this but Oxfordshire County Council can help)
- Public toilet concerns
- Rented housing complaint
- Street cleaning
- Street lights faulty (we don’t deal with this but Oxfordshire County Council can help)
- Street signs/nameplates damaged or missing
- Your housing options
