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Privacy notice

If you are being asked for your name, address, telephone number, job title, and email address this is so that we can process your contact details for community resilience or emergency planning purposes Vale of White District Council have a statutory duty to process under the Civil Contingencies Act 2004. We are also legally required to keep these records up to date as a dynamic process, which if the process is terminated will be retained for up to six years. 

If any of your details have changed please contact us on 01235 422112 or by email.

Our records, and those of our contractors/partners, are regularly monitored by auditors to ensure your information is kept securely and used only for the purposes mentioned above.  We may also need to share specific details relating to your emergency plan with other organisations such as the emergency services, local authorities, or utilities. 

If you would like to know more about how we use and store your data, please see our privacy policy.

To help us provide you with the best service we can, we may ask you to take part in consultations or incident debriefs.  This would typically involve completing a short questionnaire either on paper or online through our website.  You may change your mind at any time.               

If you believe we have not handled your personal data as we have described here, please either call 01235 422485 or contact us by email and your concerns will be fully investigated.  If, after we have investigated your concerns, you are not satisfied with our conclusion, you have the right to refer the matter to the Information Commissioner’s Office (ICO).  You can reach them through their website or call them on 0303 123 1113.  Their mailing address is: 

Information Commissioner’s Office
Wycliffe House
Water Lane