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Changes to usual collections

Bank Holidays

Our crews will be around to empty your bins on a different day whenever there’s a bank holiday and during Christmas and New Year.

See the collection dates on the waste collections calendar page for the next bank holiday.

Extreme weather

If we can’t empty your bins when the roads are unsafe due to bad weather, eg snow, ice, high winds or extreme heat, please leave your bins out for 2 days after your scheduled collection day and we’ll aim to catch up. If that is not possible, please bring the bins back in and we’ll empty them next time they’re due.

We will post regular updates about any disruptions on Twitter and Facebook. You can also call us using the contact details at the bottom of the page.

See our adverse weather plan below.

Your 2020-21 adverse weather plan

Contact us - Biffa

03000 610610
(Text phone users add 18001 before dialing)

c/o Vale of White Horse District Council
Abbey House
Abbey Close
OX14 3JE