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Changes to collection days

Bank Holidays

Our crews will be around to empty your bins on a different day whenever there’s a bank holiday and during Christmas and New Year.

See the collection dates on the waste collections calendar page for the next bank holiday.

Extreme weather

In the event of bad snow, ice or heat, it may be too dangerous for our waste crews and lorries to complete their normal rounds. If we haven’t managed to get back to you within three days of your original collection day, please bring your bins back in and we will come and get them next time they’re due.

We will post regular updates about any disruptions on Twitter and Facebook. You can also call us using the contact details at the bottom of the page.

See our adverse weather plan below.

Your 2020-21 adverse weather plan

Contact us - Biffa

03000 610610
(Text phone users add 18001 before dialing)

c/o Vale of White Horse District Council
135 Eastern Avenue
Milton Park
OX14 4SB