Skip to content
  • We are changing key software we use for Waste, Envirocrime, Environmental Protection, Private Sector Housing, Community Safety and Food and Workplace Safety  − therefore, it may take a little longer to respond to some enquiries and some of our online forms may not be available for a short period.  We apologise for any inconvenience this may cause. 

Changes to usual collections


Bin collections update – 22-26 June 2026

With very high temperatures expected this week, there may be some delays to our waste and recycling collections, including food waste and garden waste.

 The health and safety of our crews is our top priority. Working in extreme heat can create unsafe conditions, so our teams may need to adjust their schedules to ensure they can work safely while carrying out collections.

  • Please put your bins out as normal, by 6am on your scheduled collection day, and our crews will collect them as soon as possible.
  • So you don’t have to contact us unnecessarily, please only report a missed collection if your bins haven’t been emptied but those belonging to your neighbours have. Thank you.

Extreme weather

If there is disruption to our services due to adverse weather, such as snow, ice, flooding or extreme heat, we will post updates on this page.

Stay in the know! Follow our new WhatsApp Channel and get bin collection updates, recycling tips, and weather alerts sent right to your phone and then share them with friends and family!

We’ll notify people via WhatsApp, via our other social media channels.

Bank Holidays

Our crews will be around to empty your bins on a different day whenever there’s a bank holiday and during Christmas and New Year.

See the collection dates on the waste collections calendar page for the next bank holiday.

Contact us - Biffa

01235 422123
(Text phone users add 18001 before dialling)

c/o Vale of White Horse District Council
Abbey House
Abbey Close
Abingdon
OX14 3JE