If we can’t empty your bins when the roads are unsafe due to snow or ice, then please leave your bins out for two days after the scheduled collection day and we’ll try to catch up. If that’s not possible, please bring the bins back in and we’ll empty them next time they’re due.
You can find more information on school closures, gritting roads and a winter in Oxfordshire guide on the county council’s website.
Alternatively, you can contact our waste contractor, Biffa.
You can find out information on the NHS website on coping through cold periods.
Check on vulnerable neighbours and if you are concerned about them, please contact Oxfordshire County Council’s social care team on 0345 050 7666 or out of hours’ emergency team 0800 833 408.