How our services are affected by Coronavirus

All our council offices are closed.  Please see our who we are for email addresses and telephone numbers for each of our departments. Our phone lines remain open if you need to speak to someone, however it’s likely to be quicker if you look for your information on our website or email us.

If we have any significant changes to our services, we’ll keep you updated on this page. You can also follow us on Facebook and Twitter.

For details on services provided by Oxfordshire County Council please visit the county council’s website.

Waste collections

Our waste collections are running normally. If we’re experiencing a small amount of disruption to some of our waste collection services we will keep you up to date via our social media sites.

Parking charges 

Parking charges were re-introduced in district council car parks from Monday 8 June – you must display a ticket or have a valid online or text payment confirmation.  NHS and care staff are able to park for free with a valid Covid-19 pass. Find out more on our car parks pages.

Leisure and community centres, parks and play areas, and The Beacon

All our leisure centres in the Vale have now reopened. Due to restrictions not all facilities are available but this is being reviewed by our leisure contractors Better on a regular basis. To find out more please head to the Better website

The outdoor pool and splash pads in Abingdon and Wantage will remain closed for the summer season due to the Covid-19 restrictions.

Our community centres and The Beacon are currently closed until further notice.

Our play areas have now reopened – visitors are being asked to follow some simple instuctions to help prevent transmitting the virus.

Some of our activities run by the Active Communities are beginning to start again, for example Nordic Walking. You will now have to book these sessions in advance. For more information please email

Meetings, elections, referendums and events 

  • Our Planning Committee and other council meetings are now taking place online, you can find out more here 
  • Police and Crime Commissioner Election has been postponed and will now take place in 2021

Taxi licensing

We can accept email applications for some types of taxi licence but we cannot offer licensing appointments until further notice. For more information head to our taxi licensing webpage.

Planning and building control

There is some disruption to our planning and building control services.  Please see our planning and building control pages for the latest information.

Community Hub operations

During the pandemic, we have mobilised our teams to help provide support to residents, communities and local businesses. You can see the work our Community Hub has been doing here – September 2020.