How our services are affected by Coronavirus

All our council offices are closed to the public and our staff are working from home.

Please see our who we are for email addresses and telephone numbers for each of our departments. Our phone lines remain open if you need to speak to someone, however it’s likely to be quicker if you look for your information on our website or email us.

If we have any significant changes to our services, we’ll keep you updated on this page. You can also follow us on Facebook and Twitter.

For details on services provided by Oxfordshire County Council please visit the county council’s website.

Waste collections

Our waste collections are running normally. If we’re experiencing a small amount of disruption to some of our waste collection services we will keep you up to date via our social media sites.

Parking charges 

Parking charges were re-introduced in district council car parks from Monday 8 June – you must display a ticket or have a valid online or text payment confirmation.  NHS and care staff are able to park for free with a valid Covid-19 pass. Find out more on our car parks pages.

Leisure and community centres, parks and play areas, and The Beacon

To find out the latest information about all our leisure centres in the Vale please head to the Better website

Our community centres and The Beacon are currently closed until further notice.

Our play areas are open – visitors are being asked to follow some simple instructions to help prevent transmitting the virus.

You can find out about what our Active Communities team are up to, get advice about keeping moving and mental wellbeing via their new Facebook page

Meetings, elections, referendums and events 

  • Our Planning Committee and other council meetings are now taking place online, you can find out more here 
  • Police and Crime Commissioner Election has been postponed and will now take place in 2021

Taxi licensing

In view of the current situation with Covid-19, the licensing team are prioritising renewal applications for taxi drivers and will not be conducting new driver licence appointments and knowledge tests until further notice.  All drivers who had appointments booked have been contacted and their applications will be processed remotely where possible. For more information head to our taxi licensing webpage.

Planning and building control

There is some disruption to our planning and building control services.  Please see our planning and building control pages for the latest information.

Community Hub operations

The Community Hub team are available for people struggling to access support, or essentials like food or prescriptions during lockdown.