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How our services are affected by Coronavirus

All our council offices are closed to the public and our staff are working from home.

Please see our who we are for email addresses and telephone numbers for each of our departments. Our phone lines remain open if you need to speak to someone, however it’s likely to be quicker if you look for your information on our website or email us.

If we have any significant changes to our services, we’ll keep you updated on this page. You can also follow us on Facebook and Twitter.

For details on services provided by Oxfordshire County Council please visit the county council’s website.

Waste collections

Our waste collection services are still facing some disruptions. Please see our waste collection page for the latest information. 

Parking charges 

NHS and care staff are able to park for free with a valid Covid-19 pass. Find out more on our car parks pages.

Leisure and community centres, parks and play areas, and The Beacon

To find out the latest information about all our leisure centres in the Vale please head to the Better website

Our District Community Centre is now open and available for hire. Please note priority bookings are being given for groups supporting the Covid-19 response.

 The Beacon will reopen to the public as a community and arts centre on Monday 6 September.

Our play areas are open – visitors are being asked to follow some simple instructions to help prevent transmitting the virus.

You can find out about what our Active Communities team are up to, get advice about keeping moving and mental wellbeing via our social media pages. You can also find out more about their activities by emailing them or check out their pages on our website

Meetings, elections, referendums and events 

Taxi licensing

The licensing team are still prioritising renewal applications but are now able to take applications for new driver licences from applicants who have passed the knowledge test. For more information head to our taxi licensing webpage.

Planning and building control

There is some disruption to our planning and building control services.  Please see our planning and building control pages for the latest information.

Community Hub operations

The Community Hub team are available for people struggling to access support, or essentials like food or prescriptions during lockdown.