Christmas Waste

Below is our guide to dealing with your waste over Christmas and New Year

  • Advice over Christmas
  • Bad weather (heavy snow and ice) affecting collections
  • Cardboard boxes and paper packaging
  • Christmas Trees
  • Collection day changes over Christmas and New Year
  • Extra (too much) recycling and waste
  • Garden waste
  • Household Waste and Recycling Centres (Tips)
  • Recycling ideas – top tips and a quiz

We’ve produced a leaflet to help you manage your waste over the holidays. You can download a copy below

Advice over Christmas – we’re here to help

Our call centre is open for queries from 9am – 3pm on 24 December, 9am – 5pm on 29 and 30 December and 9am – 3pm on 31 December.

Call 03000 610610

Bad weather (heavy snow and ice) affecting collections

If we cannot empty your bins when the roads are unsafe due to snow or ice then please leave your bins out for two days after your scheduled collection day and we will try to catch up.

If that’s not possible we will empty them next time they’re due and if it’s a black bin week you’ll be able to leave out up to one bin load of extra waste next to the bin. If collections are disrupted by bad weather we will post updates here on our website, Facebook and Twitter and we’ll send notifications out to the BINZONE app.

Cardboard boxes

Please flatten cardboard boxes to put them in the recycling bin or put them flattened beside the recycling bin when you put it out for collection. Paper packaging such as cards and envelopes can be recycled too as long as they don’t have glitter on them.

Christmas trees

Please see our dedicated webpage to find out where your nearest Christmas tree collection point is.

Collection day changes over Christmas and New Year
5 January 2021
Garden waste collections suspended

The council has had to suspend its garden waste collections and is not taking on new garden waste customers until further notice. This will enable our contractor  to focus on essential services including household collections while building resilience in our workforce to allow for increased staff shortages due to illness.


Extra recycling and waste (too much to fit into your bin)

All bins must be fully closed with their lids shut. If you do have extra rubbish that does not fit into the closed bin then you must put it in the next rubbish collection or take it to a Household Waste Recycling Centre.

We do take extra recycling if it is put out in a cardboard box or a clear plastic bag.

Garden waste

We do not collect Garden Waste over Christmas and New Year. Please see our change to collection days (above).

Household Waste and Recycling Centres (Tips)

These are run by Oxfordshire County Council. Please check their website here to find out Christmas opening times.

Recycling ideas for Christmas

See our easy to follow videos and instructions on how to reuse and recycle at Christmas on our recycling ideas and quiz page here

Contact us - Biffa

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03000 610610
(Text phone users add 18001 before dialing)

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c/o Vale of White Horse District Council
135 Eastern Avenue
Milton Park
OX14 4SB