Below is our guide to dealing with your waste over Christmas and New Year
Our call centre is open for queries from 9am – 3pm on 24 December, 9am – 5pm on 29 and 30 December and 9am – 3pm on 31 December.
Call 03000 610610
If we cannot empty your bins when the roads are unsafe due to snow or ice then please leave your bins out for two days after your scheduled collection day and we will try to catch up.
If that’s not possible we will empty them next time they’re due and if it’s a black bin week you’ll be able to leave out up to one bin load of extra waste next to the bin. If collections are disrupted by bad weather we will post updates here on our website, Facebook and Twitter and we’ll send notifications out to the BINZONE app.
Please flatten cardboard boxes to put them in the recycling bin or put them flattened beside the recycling bin when you put it out for collection. Paper packaging such as cards and envelopes can be recycled too as long as they don’t have glitter on them.
If you are signed up to the garden waste service, you can put
your real Christmas tree out next to the brown bin on your
scheduled garden waste collection days in January. Trees must
be cut to less than 6ft. If you’re not a garden waste customer
please see our dedicated webpage to find out where your nearest
Christmas tree collection point is.
All bins must be fully closed with their lids shut. If you do have extra rubbish that does not fit into the closed bin then you must put it in the next rubbish collection or take it to a Household Waste Recycling Centre.
We do take extra recycling if it is put out in a cardboard box or a clear plastic bag.
We do not collect Garden Waste over Christmas and New Year. Please see our change to collection days (above).
These are run by Oxfordshire County Council. Please check their website here to find out Christmas opening times.