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Online payments

The council’s secure online payment system is available 24 hours a day.

You’ll be taken to a secure website, where you’ll be asked for your credit or debit card details. To make sure it goes smoothly, the system checks your account details before your payment is completed.

Reference number you will need to make your payment (this will change depending on what you are paying).

You can pay the following council services online

Please note, these links may take you to a payment form on our old-style website. This will look a little different to this site, but it’s still an up to date and secure payment form.

Click here to pay your council tax – IMPORTANT: your reference number is the nine digit reference as displayed on your council tax bill

Click here to pay business rates – IMPORTANT: your reference number is the eight digit reference as displayed on your business rates bill

Click here to pay parking fines – IMPORTANT: your reference number is the ten character reference starting EC on your parking fine

Click here to pay a Fixed Penalty Notice – IMPORTANT: your reference number is the six digit reference beginning with a 6 that is displayed on the fixed penalty notice

Click here to pay planning applications – IMPORTANT: your reference is the Planning Application Reference (e.g. P16/V1234/HH).

Housing Benefit Overpayments – IMPORTANT: your reference number is the eight digit reference beginning with a 3 as displayed on your housing benefit overpayment invoice

Temporary rents and hostel accommodation – IMPORTANT: your reference number is the nine digit reference beginning with a 0

All other council invoices – IMPORTANT: your reference number is the six or eight digit number on your invoice 

Please note: The payments system is not compatible with older web browsers that use SSLv2 or lower encryption.  If your web browser is using SSLv2 or lower please upgrade your browser to a new version.

Other ways to pay

Direct Debit

The most cost and time effective way to pay is by Direct Debit. Instalments are taken from your bank or building society account on the 1st of each month. If you already pay by Direct Debit this will be shown on the front of the bill and your payments will continue to be taken from your bank or building society account.

  • Switch to direct debit online – please note, this link will take you to a payment form on our old-style website. It will look a little different to this site, but it’s still an up to date and secure payment form.
  • Or contact the Council Tax Section by calling 0345 302 2315 to set up your direct debit over the phone

For all other Direct Debit enquiries please contact the council on 01235 422422.

Over the phone

You can make payments using a debit or credit card by using our automated line 0345 646 0422 at any time of the day. This call will cost you 0.85 pence per minute plus your phone company’s access charge. 

Via PayPoint

You can pay your council invoice via PayPoint at any Post Office or retail outlet where you see the PayPoint sign. Remember to allow five to ten working days for your payment to reach us each month.

By post

Send a cheque made payable to Vale of White Horse District Council to:

135 Eastern Avenue
Milton Park
Milton
OX14 4SB

Please enclose a payment slip and write your council tax account, or council invoice number on the back of the cheque. We do not normally issue receipts for cheque payments received in the post.

Please do not send cash through the post. Post-dated cheques are not acceptable.

At a bank

You can pay your invoice at most banks; however non-account holders may be charged a fee for this service. You must use a payment slip.

  • By internet banking
  • or standing order

All payments should quote your invoice or account number and the following details:

  • Council Tax – Barclays Bank account number 93835391, Sort Code 20-01-25 and your Council Tax account number
  • Business rates – Barclays Bank account number 33510492, Sort Code 20-01-25 and your business rates account number
  • Other council invoices – Barclays Bank account number 83001202, Sort Code 20-01-25 and your invoice number.
  • Temporary Rents and Hostel Accommodation – Barclays Bank account number 13960196, Sort Code 20-01-25 and your temporary rents and hostel accommodation reference number.

You also need to quote the correct council reference (depending on what you are paying) detailed above.  If you are paying for more than one account or property, please make separate payments for each individual account/property.   Failure to quote the correct reference or to make separate payments for individual accounts could lead to delays in allocating the payment once it has been received and may result in recovery documents being issued.