The council’s secure online payment system is available 24 hours a day.
You’ll be taken to a secure website, where you’ll be asked for your credit or debit card details. To make sure it goes smoothly, the system checks your account details before your payment is completed.
Reference number you will need to make your payment (this will change depending on what you are paying).
Please note, that these online forms will look like our old websites for the time being, but they are up to date and secure
Click here to pay your council tax – IMPORTANT: your reference number is the nine digit reference as displayed on your council tax bill
Click here to pay business rates – IMPORTANT: your reference number is the eight digit reference as displayed on your business rates bill
Click here to pay parking fines – IMPORTANT: your reference number is the ten character reference starting EC on your parking fine
Click here to pay a Fixed Penalty Notice – IMPORTANT: your reference number is the six digit reference beginning with a 6 that is displayed on the fixed penalty notice
Click here to pay planning applications – IMPORTANT: your reference is the Planning Application Reference (e.g. P16/V1234/HH).
Housing Benefit Overpayments – IMPORTANT: your reference number is the eight digit reference beginning with a 3 as displayed on your housing benefit overpayment invoice
Temporary rents and hostel accommodation – IMPORTANT: your reference number is the nine digit reference beginning with a 0
All other council invoices – IMPORTANT: your reference number is the six or eight digit number on your invoice
Please note: The payments system is not compatible with older web browsers that use SSLv2 or lower encryption. If your web browser is using SSLv2 or lower please upgrade your browser to a new version.
The most cost and time effective way to pay is by Direct Debit. Instalments are taken from your bank or building society account on the 1st of each month. If you already pay by Direct Debit this will be shown on the front of the bill and your payments will continue to be taken from your bank or building society account.
For all other Direct Debit enquiries please contact the council on 01235 422422.
You can make payments using a debit or credit card by using our automated line 0345 646 0422 at any time of the day. This call will cost you 0.85 pence per minute plus your phone company’s access charge.
You can pay your council invoice via PayPoint at any Post Office or retail outlet where you see the PayPoint sign. Remember to allow five to ten working days for your payment to reach us each month.
Send a cheque made payable to Vale of White Horse District Council to:
135 Eastern Avenue
Please enclose a payment slip and write your council tax account, or council invoice number on the back of the cheque. We do not normally issue receipts for cheque payments received in the post.
Please do not send cash through the post. Post-dated cheques are not acceptable.
You can pay your invoice at most banks; however non-account holders may be charged a fee for this service. You must use a payment slip.
All payments should quote your invoice or account number and the following details:
You also need to quote the correct council reference (depending on what you are paying) detailed above. If you are paying for more than one account or property, please make separate payments for each individual account/property. Failure to quote the correct reference or to make separate payments for individual accounts could lead to delays in allocating the payment once it has been received and may result in recovery documents being issued.