A community trigger is a means by which victims of persistent anti-social behaviour can request a review of their case.
If you have reported the same anti-social behaviour to an agency (to us, the police, or a housing association) three or more times within the last six months and you feel the problem has not been properly addressed, you can request a community trigger.
If your request meets the threshold (see above), the South and Vale Community Safety Partnership will bring together relevant agencies to review the issues and the impact they are having on all those involved. They will work together to ensure that all proportionate and reasonable action has been or will be taken to try and resolve the issue.
If you would like to request a community trigger, please email us at firstname.lastname@example.org. The Community Safety team will informally review your case and advise whether any other action can be taken before sending a formal community trigger request form.
Please note, a community trigger cannot be used to make a complaint about an agency’s services. If you have a complaint about our community safety service, you can raise a formal complaint here, or if you have a complaint about one of our partnership agencies, please contact them directly.
Community Trigger data
See below a summary of applications received by the South and Vale Community Safety Partnership (CSP) and the outcomes. This data covers the period of April 2022 to March 2023.
Number of applications made: 5
Number of times threshold met: 2
Number of ASB case reviews carried out: 2
Number of ASB case reviews where recommendations made: 2