Pay your council tax

If you are having any difficulty paying your council tax for any reason, including if you have lost work or now have a reduced income due to the coronavirus, contact us as soon as possible on 0345 302 2315 or email vowh.counciltax@secure.capita.co.uk

If you are currently not being paid, and are struggling to pay your bill, please apply for Council Tax Reduction – your account will then be put on hold for 30 days while your application is processed. 

For more information on support that’s available please see our COVID-19 financial guidance page.

You can pay your council tax in the following ways, but always make sure you quote your account number:

• via Direct Debit – set it up online – instalments are taken from your bank or building society account on the 1^st or 15th of each month.

• online via debit or credit card

• by internet banking or standing order – all payments should quote Barclays Bank account number 93835391, Sort Code 20-01-25 and your Council Tax account number.

• at the Post Office – you can pay your council tax at any Post Office in cash. Please remember to allow five to ten working days for your payment to reach us each month.

• via PayPoint – this can be done at any outlet where you see the PayPoint sign. Please remember to allow five to ten working days for your payment to reach us each month.

• by phone – call our Council Tax team to make a payment or set up a payment arrangement on 0345 302 2315.