Complaints or concerns about a licensed premises
If you are concerned about a licensed premises, please speak with the premises manager to try to resolve the problem informally.
You can also check the licence for the premises via our Licensing Register
If this fails to resolve the situation, please email us with details of your concerns. You must include your name and address, and we would suggest you include your phone number in case an officer would like to contact you to discuss further.
For details on how we use data relating to complainants and those making representations against a licence application, please see our privacy notice for complainants and objectors.
Some complaints may not be the Council’s responsibility to deal with, but we can advise you who would be the most appropriate agency in those cases.
If necessary, our Licensing Panel will then look at the licence and can, in extreme cases, suspend or revoke the licence, or part of it.
To see licences that are currently under review please see Licences under review.