Canvass 2024 – your household details
By law, we have to send a letter every year to all of the homes in our district to ensure the data held on the electoral register is up to date.
Your household will receive a coloured letter asking you to check the details of everyone currently registered at your property. Depending on the type of letter you receive, we may not need a response.
What you need to do:
If your household receives a yellow letter (CCB):
A response is required from your property.
Check the details on your letter, then visit householdresponse.com/southandvale to either confirm or update the details for your property. You will need the two-part code on the letter to do this.
Please respond as quickly as possible. If we do not receive a response from your property by the deadline on the letter, you will be sent a pink reminder form (CF).
If we do not receive a response to the pink reminder form, our canvassers will be sent out to visit your property to try and obtain a reply on the doorstep. They may also try to contact you by phone.
Occasionally, there can be a cross-over between when we receive your form and when the data for reminder letters is sent to our external printers or canvassers. If you have already responded, please allow a couple of days for the post to arrive and the data to be processed, then contact us to confirm whether you need to do anything further.
If your household receives a green letter (CCA):
A response is not required from your property, unless you have changes to make.
If the details on your letter are correct, you don’t need to do anything further. The letter can be kept for your records or shredded and put in your recycling bin.
If the details on your letter are not correct, please visit householdresponse.com/southandvale to update the details for your property. You will need the two-part code on the letter to do this.
Contact us - Electoral services
01235 422600
(Text phone users add 18001 before dialing)
Vale of White Horse District Council
Abbey House
Abbey Close
Abingdon
OX14 3JE
