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Waste satisfaction survey – tell us what you think of our services

We would like to know what you think of our waste and recycling services across South Oxfordshire and the Vale of White Horse.

You may recall that we asked for your views on our services in summer 2023. We received over 2,000 responses – thank you to everyone who took part!

In last year’s survey 83% respondents expressed satisfaction with the waste and recycling collection service. The survey also highlighted that some residents are unsure about who is responsible for street cleaning – we are now working towards making this clearer for people.   To find out more, you can view the summary report from the waste satisfaction survey 2023.

Take our 2024 waste services satisfaction survey 

We would now appreciate it if you could take part in this new survey for 2024 to let us know what you think about waste and recycling, food waste collections and street cleaning services. This will help us to continue to identify satisfaction levels with these services and highlight areas for improvement.

Please click here to take the 2024 survey

Please note, this survey focuses on waste services provided by South Oxfordshire and Vale of White Horse District Councils only. It does not cover any questions relating to recycling centres, highways and weeds as these services are owned and managed separately by Oxfordshire County Council. 

Contact us - Waste team

01235 422146
(Text phone users add 18001 before dialing)