If you are having any difficulty paying your council tax for any reason, including if you have lost work or now have a reduced income due to the coronavirus, contact us as soon as possible on 0345 302 2315 or email email@example.com
If you are currently not being paid, and are struggling to pay your bill, please apply for Council Tax Reduction – your account will then be put on hold for 30 days while your application is processed.
For more information on support that's available please see our COVID-19 financial guidance page.
Change of address or other circumstances
Please let us know if you have moved house, changed your name, or have other changes in your circumstances. This will help us to contact you and to keep our records up to date. It is important to inform us when you move house so we can bill you correctly for your Council Tax.
Warning over council tax banding claim
We’ve been made aware that some residents have been contacted by companies claiming to represent Vale of White Horse District Council and offering to look into whether people’s council tax banding could be reduced for a charge.
Beware, you do not need to pay a company for this service and we have not appointed any companies to offer this service.
Council tax bands are determined by the Valuation Office Agency, not by the district council, and they do not charge people who want to challenge their banding. For more information please click on challenging a council tax band.
More about council tax
Residents or owners of domestic properties in the district pay council tax to directly contribute towards the costs of council services. Information on how to register for council tax is detailed below under change of address or other circumstances. As well as collecting its own element of the council tax, this council also collects on behalf of:
- - also including a levy on behalf of the
- your local town/parish council
The amount of council tax you pay depends on:
- Where in the district you live
- the value of your property, based on values at 1 April 1991
- your personal circumstances.
- sign up to view your council tax bill online
- find out how much your council tax bill is
- how we work out your council tax bill
- are you paying the right level of council tax? .
- where your money goes
- paying your bill
- sign up to receive SMS reminders
- working out whether you qualify for a discount
- how to make a council tax appeal
For complaints about council tax please contact us (see contacts section of this page).
My Vale Local Search
Use the My Vale Local Search to find information about council services in the area, such as council tax rates. Search by postcode or town/village.
Last reviewed: 01 - 06 - 2020