Advance notice of major council IT system maintenance from 24 May (for around one week): we are carrying out planned essential maintenance work on the council’s IT systems. During this time, the majority of our online services will be unavailable. Where relevant, planning consultations will be extended by 14 days. We will update this banner message as the work progresses. − We apologise for any inconvenience. During this time you can still contact us for other enquiries via our enquiry form or by phone. Find out more about this work.

Pay temporary rents and hostel accommodation

To pay a bill please click on Temporary rents and hostel accommodation – please note, this link will take you to a payment form on our old-style website. It will look a little different to this site, but it’s still an up to date and secure payment form.

IMPORTANT: your reference number is the nine digit reference beginning with a 0

Contact us - Housing needs

01235 422452
(Text phone users add 18001 before dialing)

housing@southandvale.gov.uk