Friday 31 March: − the phone lines and emails for our council tax, benefits and business rates services are currently out of action. Online accounts for these services should be working as normal. We apologise for any inconvenience this may cause. Work is underway to try and rectify the issue, however services may continue to be impacted over the weekend.

Pay temporary rents and hostel accommodation

To pay a bill please click on Temporary rents and hostel accommodation – please note, this link will take you to a payment form on our old-style website. It will look a little different to this site, but it’s still an up to date and secure payment form.

IMPORTANT: your reference number is the nine digit reference beginning with a 0

Contact us - Housing needs

01235 422452
(Text phone users add 18001 before dialing)

housing@southandvale.gov.uk