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Vale of White Horse District Council
Abbey House, Abbey Close,
Abingdon, OX14 3JE
Email: comments@whitehorsedc.gov.uk
Telephone: 01235 520202

How to report a health and safety problem, including an accident at work

If you have a complaint about any workplace, whether as an employee or a member of the public, you can discuss it with the Food and Safety Team.

If it relates to a matter that is covered by health and safety law we will investigate it and take any necessary action. If you are an employee we will keep you informed of any work-related matter that may affect your health or safety. 

How to report an injury or accident

The Reporting of Injuries, Diseases and Dangerous Occurrences Regulations 1995 (RIDDOR) require employers, the self-employed and anyone in charge of a premises to report certain types of injury, occupational ill health and dangerous occurrences to their enforcing authority. To find out which authority is responsible for your business see Which workplaces does the Council have enforcement responsible for?

What needs to be reported? 

You must report:

  • Deaths
  • Major injuries
  • Over-3 day injuries - where an employee or self-employed person is away from work or unable to perform their normal work duties for more than three consecutive days
  • Injuries to members of the public or people not at work, where they are taken from the scene of an accident to hospital
  • Some work-related diseases
  • Some dangerous occurences - a near miss, where something happens that does not result in an injury but could have done
  • CORGI-registered gas fitters must also report dangerous gas fittings they find, and gas conveyors/suppliers must report some flammable gas incidents.

It is advisable to ring and report the incident as soon as possible, by calling the ICC. Alternatively online or email forms can also be completed 24 hours a day.

Deaths, major injuries and dangerous occurences must be notified without delay, however only the following need to be reported out of normal hours:

  • Fatal accidents at work
  • Accidents where several workers have been seriously injured
  • Accidents resulting in serious injury to a member of the public
  • Accidents and incidents causing major disruption, such as evacuation or people, closure of roads, large numbers of people going to hospital etc.

Over 3-day injuries must be reported within ten days.

How do you report under these regulations? 

In the event of a death, major injury or dangerous occurrence you must notify the Council’s Food and Safety Team or the Health and Safety Executive (depending which is responsible for enforcing health and safety at your workplace) by telephone. 

For injuries which mean employees are unable to work for more than three days or work related disease you should need to complete the official form F2508 or F2508A respectively. These forms can both be found on this page of the Health and Safety Executive website.

Incident contact centre

The reporting of work related accidents, diseases and dangerous occurrences has been made easier with the introduction of the new Incident Contact Centre (ICC). Contacting the centre means you will no longer need to be concerned about which office or enforcing authority you should report to. It is possible to report incidents directly to the ICC in the following ways:        

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