Vale of White Horse District Council
Abbey House, Abbey Close,
Abingdon, OX14 3JE
Email: comments@whitehorsedc.gov.uk
Telephone: 01235 520202

Vale of White Horse District Council

Environmental health

The Environmental Health Team works to protect and improve the District’s environment. The department is made up of two teams: 

• The Food and Safety Team – This team deals with food safety, and health and safety in many workplaces, as well as licensing issues.  
• The Environmental Protection Team - This teams deals with noise and pollution prevention and control. This includes local environmental quality matters and also pest control services.

 

For details of the Environmental Health's Customer Service Charter please see The Environmental Health Service promise to customers. For more information about the services provided by Environmental Health follow these links: 

Air quality and pollution

See these pages to find out how the Council is monitoring air pollution and what it is doing to control possible sources of pollution. There are also tips on how you can help reduce air pollution and how to report an air quality problem.

Advice on feeding pigeons and ducks

Contaminated land

Find out what contaminated land is and what the Council can do about it. These pages also explain how you can find out if your property is on contaminated land.

Fly-tipping, litter and other environmental crimes

These pages give details about the work going on to help make the Vale a cleaner and greener place, which includes catching and prosecuting fly-tippers as well as fining people who drop litter, let their dogs foul or commit graffiti. Also find out about the work of our environment wardens and the help they can offer to tackle local environmental quality problems.

Food safety

Find out how the Food and Safety Team works to ensure that high food safety and hygiene standards are maintained in around 1,000 food premises in the Vale. These pages give details of the regulations which food business have to comply with and how you can make a complaint if you think these regulations have been breached.

Scores on the Doors

Find out more about the scheme which will mean that Restaurants and food venues throughout Oxfordshire will soon be getting a Score on the Door rating their food hygiene standards

Health and safety

The Food and Safety Team is also responsible for the enforcement of Health and Safety at Work law in many workplaces in the Vale. See here to find out about the regulations, how the Council enforces them and advice on how to comply with them. 

Licensing

The Council is responsible for issuing and enforcing a wide range of licences, permits and registrations. See here for details about each type of licence the Council issues, along with downloadable application forms. You can also consult our online public register of licences to look up information on licensed premises, persons or vehicles.

Noise nuisance

This section explains what noise nuisance is and what the Council can do about it. There are also tips on what to do if you are suffering from a noise problem as well as what you can do to avoid causing such a nuisance, as well as detailed information about a number of specific noise problems ranging from barking dogs to noisy pubs and clubs.

Pest control

The Vale provides a professional pest control service for householders or businesses affected by rats, mice and insects including fleas, wasps and bees. See here for details of how to request the services of the Council’s pest control officers, and for details of charges. 

Dogs and the law 

As a District Council we have a responsibility for enforcing a wide range of laws designed to protect the general public, including several to do with the control of dogs.  This page give details about the main laws which deal with the control of dogs and the Vale's responsibility in enforcing them.

Water

This page gives details of the different types of supplies and what to do if there are problems.