Street cleaning

Our contractors clean all public streets in the district on a rota basis. This can be anything from daily to once every eight weeks according to the what is required in the area.

Crews clean town centres and pavements including sweeping roads, verges and channels, and litter picking. We follow the Department for Environment, Food and Rural Affairs code of practice for dealing with litter - for more information about this code see the Defra website This link will take you to an external website... .

You can report a street cleaning problem using our online form.

Our contractors are also responsible for removing the following types of waste from public areas (not from private land). Please report any problems so we can arrange for them to be dealt with.

Litter bins

Litter bins on highways in the Vale which have a district council logo are emptied on a regular basis by our contractors. You can report an overflowing bin using our online form.

Spillages on roads

If the spillage is causing a hazard to road users then the police should be contacted in the first instance. The Thames Valley Police non emergency number is 0845 8 505 505. If the spillage is large enough to cause partial blockage of the highway then Oxfordshire County Council Highways Department should be contacted by calling 01235 531331. You can report a minor road spillage using our online form.

Dead animals

We will move large dead animals (for example cats, dogs, deer, foxes and badgers) within five days of being notified, although sooner whenever possible. To report a dead animal that needs removing please fill in our online form.

Dumped or fly-tipped waste

The council is responsible for removing dumped or fly-tipped waste from public highway and highway verges. Our contractors will deal with this as soon as possible once notified. If waste has been dumped on private land it is the responsibility of the landowner to remove it. You can also report instances of fly-tipping on public land using our online form. For more information about fly-tipping see the fly-tipping page.

Graffiti

Graffiti is any illegal markings which include drawings, scribbles, messages or 'tags' that are painted, written or carved on walls and other surfaces. Removing it costs taxpayers in the UK over £1 billion a year. For more information about graffiti and how to report it, see out graffiti page.

Fly-posting

Fly-posting is the unwanted sticking up of posters, bills, labels etc. Removing fly-posting from private property, such as empty shops, is the responsibility of the property owner. You can report fly-posting This link will take you to an external website... using our online form.