Bulky waste collections

Before throwing good quality furniture away, please contact homeless charity Emmaus, which runs a furniture store in Oxford that collects reusable furniture, electrical appliances and other household items from anywhere in Oxfordshire. The items are then sold on to raise money for the charity. Call 01865 763698 or email furniture@emmausoxford.org and explain what you want to donate, or for more information see the Emmaus website This link will take you to an external website... .

You can also donate items to the British Heart Foundation - take a look at their website more information This link will take you to an external website... .

Examples of what we collect:

  • furniture (such as sofas, chairs, and tables)
  • televisions
  • washing machines
  • mattresses
  • fridges and freezers*

* You must clean and empty fridges and freezers of all food before we collect them.

Items we don't collect

We cannot collect any type of commercial waste and DIY waste such as fixtures or fittings. This includes fridge freezers manufactured for commercial use. Please note if you pay someone to dispose of this kind of waste you need to check they are a registered waste carrier and and make sure they give you a waste transfer note to state where the rubbish is being taken from and to. For more information on this see the Environment Agency's website Environment Agency This link will take you to an external website... .

Collection day

When you book, you will be given a number of collection days to choose from.  The items must be visible and accessible on your property from 7am on the agreed collection day(s). The items must be left at the edge of your property next to the public highway. If you live in a flat or other property and we normally collect your rubbish from communal bins, the items must be put out next to where we collect the communal bins from. If they aren’t in the correct location when the crew come to make the collection, they won’t be collected and no refund will be due.

For further information on this service, please contact waste.team@southandvale.gov.uk


A bulky waste collection costs £38 for up to three items and £7.50 per additional item, up to a maximum of six items per collection. If you have more than six items you would need to book another collection day for any remaining items. 

Before you contact us to book your bulky waste collection, have a good think about whether you have any other big items to dispose of. Once we have processed your booking, we are unable to make any alterations or add any other items – even if you have only booked one or two items.

How to book your collection

You can pay by debit/credit card, over the phone or by cheque/postal order made payable to Vale of White Horse District Council. You need to write your address, and the job number we give you, on the back of the cheque which you can send to us at: The Waste Team (see Contacts section of this page for address).

No changes can be made to an order once it has been booked. We can cancel a booking and make a full refund as long as we are informed by 11am the working day before the collection was due.

The quickest and easiest way to book a bulky waste collections is to use the form above.  Please note that if your payment isn't processed, your slot won't be booked.  To book over the phone, please call the waste team on 01235 422406.

Please note - Biffa collect your bulky waste, not the council.  If anyone claims to be from the council and says they're collecting your waste, please refuse this and call us on 01235 422406 to let us know.

Independent waste removal - how to stay legal

If you choose to book an independent trader to remove waste from your property, to help ensure you don't end up giving your rubbish to a fly-tipper please follow our tips on waste removal - how to stay legal.

Last reviewed: 11 - 11 - 2019

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