Bulky waste collections
Unwanted items in a good condition could be donated to charity.
There are a number of charities that collect reusable furniture, electrical appliances and other household items around Oxfordshire. These include:
As of January 2021, large retailers of electrical items will begin accepting small electrical items in-store to recycle on an exchange basis regardless of brand or condition. If you are planning on replacing a small electrical item please consider checking with the retailer to see if they are participating in this scheme
Yes, we can collect
- Washing machines
- Fridges and freezers**
*We can only collect items less than 6ft long. Please dismantle items longer than this before we collect them with the exception of sofas.
**Please clean and empty fridges and freezers of all food before we collect them.
We don’t collect
- Commercial waste or items designed for commercial use
- DIY waste, including fixtures or fittings.
How to book your collection
It costs a minimum of £49.50 for a collection service. For this we will take up to three items. You can book additional items (up to six) at a cost of £9.50 per extra item.
If there are no dates showing when you are booking a bulky waste collection then all dates are currently full.
Once you choose a date you will then get a confirmation (unfortunately at this time the text service is not available).
You can pay by debit/credit card, over the phone or by cheque/postal order made payable to Vale of White Horse District Council. You need to write your address, and the job number we give you, on the back of the cheque which you can send to us at: The Waste Team (see Contacts section of this page for address).
No changes can be made to an order once it has been booked, however you can cancel a booking and get a refund if you cancel before 11am on the working day before the collection was due.
The items must be visible and accessible on your property boundary from 6am on the agreed collection day. If you live in a flat or other property and we normally collect your rubbish from communal bins, the items must be put out next to where we collect the communal bins from.
Please make sure the items are left as close to the public highway as possible whilst still being within your property boundary. When the crews come to collect the item, if they decide it is too unsafe to carry due to how far it is from the public highway they will not collect it.
If they aren’t in the correct location when the crew come to make the collection, the items won’t be taken away and no refund will be given.
We can only collect items smaller than 6ft long that have been dismantled where possible. If you have items larger than six foot they will need to be taken to your local tip.
Taking waste to the tips (Household waste recycling centres)
See Oxfordshire County Council’s website to see where the tips are and what they will accept.
Waste removal by someone other than the council
If you pay someone to remove rubbish from your property and it’s then fly-tipped (dumped on land rather than properly disposed of) you could be prosecuted.
The legal responsibility is on you to check that they are legally allowed to dispose of waste. You could be prosecuted if someone who is not a registered waste carrier fly-tips your waste.
- Check they are a registered waste carrier – visit environment.data.gov.uk/public-register or call 03708 506 506
- Get a written receipt/transfer note showing their contact details, a description of your waste, and details of where they are taking it
- Note down the make, colour and registration number of the vehicle that’s taking your waste away
Contact us - Biffa
(Text phone users add 18001 before dialing)
c/o Vale of White Horse District Council