Contact us

Opening hours

Normal Opening hours: Mon - Thurs, 8.30am - 5pm and Friday, 8.30am - 4.30pm.  We are closed on bank holidays. Our offices are currently closed due to Covid-19 but you can still contact us via email or by calling the relevant department.

If you have queries about any of the following - please click on the quick links to take you straight to those pages for more answers

• Abandoned vehicles
• Anti-social behaviour
• Benefit fraud
• Bonfires and smoke
• Change in circumstance
• Complaint
• Dangerous structures
• Dead animals
• Dog fouling
• Flooded roads (we don't deal with this, but Oxfordshire County Council can help)
• Fly tipping 
• Food/hygiene concerns
• Graffiti
• Health and safety concerns
• House name changes
• Licensing concerns
• Litter
• Litter bins - full
• Missed bin collections
• Needles and sharp objects 
• Noise and nuisance
• Pavements – dangerous or obstructed Oxfordshire County Council This link will take you to an external website...  (we don't deal with this, but Oxfordshire County Council can help)
• Planning issues 
• Potholes Oxfordshire County Council This link will take you to an external website...  (we don't deal with this, but Oxfordshire County Council can help)
• Public toilets
• Rented housing complaint
• Street cleaning
• Street lights faulty (we don't deal with this, but Oxfordshire County Council can help)
• Street signs damaged or missing

If you need to speak to our Community Support team for help due to Covid-19 they can be contacted Monday to Saturday 9am - 6pm 01235 422600 or communitysupport@southandvale.gov.uk