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Information for tenants

If you live in a temporary accommodation property, then please visit our Housing Needs page for information on your housing options.

If you live in one of our properties but your tenancy is managed by Soha, who act as a our Housing Management agent, in the first instance we would encourage you to contact Soha directly:

Go to Soha’s website


Call 0800 014 15 45

If you would like to get in touch about anything else, you can speak to our housing team on 01235 422 422 or please email .

If you would like to get in touch about a complaint you can visit our complaints page or email

Contact us - Housing needs

01235 422452
(Text phone users add 18001 before dialing)